Here are some of the most common questions we get asked by people considering our first aid training courses. It goes without saying that we’d be delighted to answer any other questions you may have. Please get in touch Contact Us


Q: What is the difference between Provide First Aid and Senior First Aid?
Q: Are Training You First Aid courses the same as other first aid providers?
Q: Do I get a nationally recognised certificate?
Q: Is it possible to fail?
Q: How quickly will I get my certificate?
Q: Will I earn Continuing Professional Development Points?
Q: Why are some certificates valid for one year when other certificates are valid for three years?
Q: My certificate has just expired; can I enrol in a re-certification course?
Q: I got my First Aid certificate almost a year ago and I was told that I should do a resuscitation course each year for the next few years ... is this true?
Q: Are you able to tailor the course to our specific needs?
Q: What does it cost?
Q: Can I pay for the course on the day?
Q: Where is the value?
Q: How do I organise my private course?
Q: When do you run the courses?
Q: When do you have availability? How far in advance do I need to book my private course?
Q: What happens if I have more than 15 participants for my private course?
Q: What happens if I have less than 15 participants for my private course?
Q: I don’t have a group of participants. Can I join someone else’s group?
Q: How much space will I need for the private course?
Q: What sort of clothes should I wear when I attend a training session?
Q: English is my second language, can I bring an interpreter?
Q: I have special needs; can I still do first aid training?



Q: What is the difference between Provide First Aid and Senior First Aid?
Previously, the workplace approved first aid course was called Senior First Aid. Since then, changes have taken place and first aid approval is now issued to Registered Training Organisations (RTO). The newest version is titled Provide First Aid HLTAID003. 


Q: Are Training You First Aid courses the same as other first aid providers?
Yes, our courses are nationally recognised and have exactly the same learning outcomes as other providers. For example our Provide Advanced First Aid course content is the same as any other recognised first aid provider specialising in Advanced First Aid. You receive the same Unit of Competency qualification on successful completion of the course and the latest version. Our student written agreement contains general information regarding your rights and responsibilities when we provide training services to you. Course specific information is located in each course https://www.allenstraining.com.au/students/student-information.aspx 


Q: Do I get a nationally recognised certificate?
Yes, all participants receive a colour A4 certificate on successful completion and a hard plastic wallet card, replica of the certificate. This qualification is nationally recognised throughout Australia.


• The Australian Resuscitation Council (ARC) are the recognised peak body in Australia for appropriate first aid treatments www.resus.org.au


Q: Is it possible to fail?
Our Trainers see it as their responsibility to make sure that all participants are competent by the end of the session. If you need help, they will make sure that you get it. You will leave our courses understanding how important you are to the survival of a casualty.    


Q: Will I earn Continuing Professional Development Points?
If you are a health professional then you may be required to keep up your skills under some form of a Continuing Professional Development program, for example: Nurses / General Practitioners / Allied Health Workers / Chiropractors / Physiotherapists / Pharmacists / Optometrists / Ophthalmologist / Anaesthetist / Myotherapists / Surgeons / Dentists / Masseurs / Police.
Once you have completed your course with us, you can use your qualification to obtain your points from your registering body. Different organisations have different systems for the allocation of points. Please contact your registering body for further information. 


Nurses: Our courses following successful accreditation attract study hours towards professional development and award CNE (Continuing Nurse Education) points.


Q: How quickly will I get my certificate?
On completion of all requirements, we supply a complimentary hard plastic wallet card, replica of the certificate with your statement of attainment certificate. For printing purposes this normally takes 5 to 10 working days. In the meantime an email copy of your certificate will be supplied.
 

Q: Why are some certificates valid for one year when other certificates are valid for three years?
Provide First Aid, Provide Advanced First Aid, Provide Basic Emergency Life Support, Childcare Combined First Aid, First Aid Management of Anaphylaxis & Asthma, Occupational First Aid and Sharps & Infectious Waste certificates are valid for 3 years.

For certain industries; CPR, Oxygen and Defibrillation courses are valid for 1 year. Refreshing CPR skills annually is recommended by the Australian Resuscitation Council. A person is unlikely to be able to remember exactly what to do in the case of an emergency relating to Basic Life Support (BLS), one year after the course. This is not a reflection on the quality of our training but rather due to the fact that most participants who take the course are unlikely to have had a chance to apply it (if they are lucky). If there is a need for BLS there is not time to look it up in books or call a friend, you have to be ready and able to apply your knowledge immediately. Hands on practice with manikins under the guidance of a qualified CPR Trainer are recommended annually by the Australian Resuscitation Council.
With Accident and Injury this tends not to be the case. It is not as specific and a lot of it will be remembered and is common sense. We aim to build confidence and an awareness of risks. For more specific information, please refer to the individual courses.
 

Q: My certificate has just expired; can I enrol in a re-certification course?
It is recommended that you hold in date certification to be able to enrol in a re-certification or refresher course. Please advise us of your requirements at the time of booking as we can be flexible with regards to expiry dates as per industry standards. If you successfully complete a course with us, we will notify you prior to the expiry date.


Q: I got my First Aid certificate almost a year ago, and I was told that I should do a resuscitation course each year for the next few years ... is this true?
It is not a legal requirement to complete a resuscitation course each year. However, the Australian Resuscitation Council recommends that first aiders should be able to demonstrate their resuscitation skills on a regular basis. An annual CPR renewal may also be required by certain industries and may be identified in industry regulations or licensing requirements. Training You First Aid recommends that a refresher course is done every year to ensure that a first aider is able to effectively perform CPR. If you successfully complete a course with us, we will notify you prior to the expiry date. 


Q: Are you able to tailor the course to our specific needs?
Training You First aid is able to customise our courses to suit participant's needs, whether specific and specialised modules need to be delivered, or more flexibility is required within the training package.


Q: What does it cost?
In all cases weekend and evening rates are at NO extra charge (prices include for each participant a quality first aid manual, a hard plastic wallet card replica of your certificate, an online workbook and an accredited certificate on successful completion). If your course includes Provide CPR everyone will receive a FREE CPR key ring resuscitation face mask (RRP $6). The person making the booking will also receive a laminated A4 wall chart. All courses are GST free, prices are subject to change. CLICK HERE for course costs.

Build your own classes:

The cost is based upon the subjects you require to be covered. This in turn will be decided after discussing what you wish to cover and how many participants are likely to attend. The minimum class length is three hours and 10 participants (our minimum group charge allows for up to 10 participants).


Q: Can I pay for the course on the day?
Full payment prior to training is required in order to secure your group booking and allows us to create the course in our system with ordering of participants packages, access to enrolling online, verify USI number and completing pre-course eLearning. 
 

Q: Where is the value?
We like to add quality to everything we do at Training You First Aid to ensure that you have the best possible learning experience. Even with this as our guiding principle our prices are not that different to most First Aid training providers.
Our Trainers are nurses or health industry experts currently working in hospitals, clinics and the local community throughout the Sydney area. The advantage of this is that you are being trained by Instructors who have first hand experience of treating medical emergencies and are familiar with the day to day accidents and injuries. They are involved in teaching through their work bringing this valuable experience to your course.
• We do not charge extra for weekend or evening courses and there are no nasty surprises.
• All our courses are free from GST.
• We offer larger group specials.
 

Q: How do I organise my private course?
To book a course we need to know the address/venue where you will hold the course and your preferences for when you want to have it (weekdays, weekends, evenings). We can take this information over the phone or you can email it to us. Once you have confirmed the date and time with the others in your group, we send you a confirmation email, training overview and an invoice (this is payable in full 14 days prior to your course). Participants enrolled into our Flexible Learning courses need to complete some theory subjects prior to attending the face to face session. On receipt of full payment access and details on how to commence the online eVideo workbook will be released.


Q: When do you run the courses?
We run onsite courses at anytime to fit in with your schedule, we do them in the evenings, at weekends (Sat and Sun) as well as mid week. GROUP BOOKINGS ONLY. We cannot register individual participants. So get a group together (our group rate is capped at 15 participants), contact others in your industry, clubs, similar groups, friends and family. Please refer to the contact us section of the website for details.


Q: When do you have availability? How far in advance do I need to book my private course? The more flexible you are about when you would like your course to take place the quicker it will be to organise it. Most courses can be organised and completed within two - three weeks.


Q: What happens if I have more than 15 participants for my private course?
The ratio of 1 trainer up to 15 participants works well to ensure that each person is properly observed and understands. However with some of our courses we will train up to 20 participants depending on the size of the room and available floor space. For each extra participant over 15 there is an additional per person charge CLICK HERE for course costs and larger group specials. Prices are subject to location. All our courses are GST exempt.


Q: What happens if I have less than 15 participants for my private course?
The minimum fee is still applicable because even if there are less than 15 participants, the course will take the same amount of time, planning and professional instruction. So the minimum fee will be the same whether there are 1 or 15 participants. A group of 15 tends to work better than smaller groups, particularly with Basic Life Support because you learn from watching others as well as practicing yourself. Repetition is key.


Q: I don’t have a group of participants. Can I join someone else’s group?
The majority of our courses are held privately in people’s workplaces or homes where we cannot invite other participants. We find that once you start asking people who require first aid for their career, who are working with the public or are involved with children e.g. Parents, Grandparents, Carers, you invariably end up with a group of participants. So many people have been meaning to do a first aid course and have not got around to it and could appreciate the offer of a course to attend.


Q: How much space will I need for the private course?
We like to train in a room where everyone can see the presentation (PowerPoint). An area with a table is ideal and a seat for each participant. For CPR training, you will be practicing your skills on resuscitation manikins. We practice on infant manikins, adult and junior manikins on the floor. Therefore a carpet, rug or old towel on the floor will make this a little more comfortable on the knees. Do not worry about whether you have enough space in your workplace or home. We do not need a great deal of space and have not yet come across a workplace or home that is not able to accommodate a course.


Q: What sort of clothes should I wear when I attend a training session? Comfortable casual clothing is recommended in order to cope with practical activities on the floor, for example CPR.


Q: English is my second language, can I bring an interpreter?
A certain level of English language is required to be deemed competent for both theory and practical assessments. A qualified interpreter must be independent and not another participant.  


Q: I have special needs; can I still do first aid training?
Depending on the type of need, you can still participate in first aid training. We will do everything possible to meet individual needs. Please advise us of your requirements at the time of booking.  It is a requirement of courses that include CPR, that you are physically capable of performing uninterrupted CPR on a CPR manikin placed on the floor.


QUESTIONS:

Further questions or questions regarding our conditions of usage, privacy policy, or other policy related material can be directed to us by clicking on the contact us page. We look forward to hearing from you.

 


What We Do




Who We Are




Why Choose Us



Why Choose Us
 



Training You First Aid ABN 94 735 806 143
  courses are nationally recognised and delivered in partnership and under the auspices of
Allens Training Pty Ltd RTO No. 90909


Adopt-A-Defib Dedicated Website



Find Us

Facebook  Twitter   Contact Us 

First Aid Kits

For all your First Aid Kits and Supplies
- Buy Online